Returns & Exchanges

At Starforge Systems, we stand by our craftsmanship and want to ensure your high-performance PC setup meets your expectations. If you are not completely satisfied, you may initiate a return for a refund or exchange within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our technical support team through our official portal to provide your order number and the reason for your return.

• 2.
  Evaluation and Approval

  Our specialists will review your request and, upon approval, issue a Return Merchandise Authorization (RMA) number and a prepaid shipping label.

• 3.
  Secure Packaging

  Carefully pack your system in its original double-layered foam packaging and boxes to prevent any damage during transit; ensure the RMA number is visible on the exterior.

• 4.
  Inspection and Processing

  Once received at our facility, our technicians will inspect the hardware for integrity, after which your refund or replacement will be processed within 5-7 business days.